What is Local Magic?

Years ago, we had as a Customer a Florida department store.
We were replacing their mechanical cash registers with modern ‘programmable’ devices.

In those days, the way we updated software was simple.
We wrote code and compiled it on a $10 million IBM mainframe in North Carolina.
I packed up the results, got on an airplane, and flew to Florida.

Hi Louann, we’re here with the changes you asked for!
Thanks Steve.  This is great.  Can we get one more  change?

Get back on the plane. Fly home.  Recode.  Fly back.

Remember the old mechanical registers?  You got numbers on paper.  Period.
That you could change anything was just pure MAGIC.

We want tax calculated!  and discounts!  and special sale messages!

However, one day Louann discovered that I could ‘hack’ the new computers.
There were some simple changes I could make on the spot (“Look Ma!  No Flying!”).

Wait!  You can change that here?  right now??  That’s SERIOUS Magic!

So next week…

Hi Louann, we’re here with the changes you asked for!
Thanks Steve.  This is great.  Can we get one more change?
Sure, he says, smiling.
Will that be something you have to do back at the office, or  is that ‘Local Magic’?”

These days ‘Local Magic’ means that we do our work in real time, remotely.  When you call, we just connect to your PC or server, and fix the issue while on the phone.

Imagine Louann’s reaction to that Local Magic!!